Refund policy

We want every order to arrive in perfect condition.

If you receive:

• the wrong item,
• an item damaged during transit, or
• an item with a manufacturing defect,

please contact us within 48 hours of delivery.

Where appropriate, we may request photographs of the product and packaging before arranging a replacement or refund.

Because of the nature of our products, we may not be able to accept returns of opened items or items that have not been stored appropriately. Your statutory rights are not affected.